karbatal Posted August 8, 2019 Posted August 8, 2019 I never got the bracelett and I don't give a damn about it. I'm very happy with all my version, by the way, they are so cute!
LaDita Posted August 9, 2019 Posted August 9, 2019 21 hours ago, Bretticus said: I received the majority of my order yesterday, just awaiting the tote and blanket now. I finally received my Tote bag yesterday, Its so crappy and flimsy I think I'm gonna turn it into a cushion
Bretticus Posted August 9, 2019 Posted August 9, 2019 7 hours ago, LaDita said: I finally received my Tote bag yesterday, Its so crappy and flimsy I think I'm gonna turn it into a cushion Haha, yes my Like a Prayer one I received was such bad quality. I regret ordering it, but too late now.
horn Posted August 9, 2019 Posted August 9, 2019 On 8/7/2019 at 2:33 PM, ricardoanaya1102 said: I hate standard post cause in Mexico and especially in my city those packages NEVER arrive. The bracelet arrived last Friday in a small envelope but that’s all I received. Fortunately I’ve been refunded but if the orders were shipped I wonder where are they? So glad you'd chosen the refund. I can bet you that they have NOT sent out a shit. Even if they did, it would be all dented or broken for your record & CD. Whereas for the rest of the garment, gurl, you should scroll back and read those comments. It does not worth your time & money. I regret not choosing refund.
madgefan Posted August 9, 2019 Posted August 9, 2019 I finally got my LP pre-ordered on April 17. I got my refund 2 weeks ago. I won bitches.
ricardoanaya1102 Posted August 9, 2019 Posted August 9, 2019 3 hours ago, madgefan said: I finally got my LP pre-ordered on April 17. I got my refund 2 weeks ago. I won bitches. Was it tracked or standard like mine? I was refunded as well but it was supposedly shipped but it’s taking waaay too long and I see you’re located in Chile. I’m in Mexico which is a little closer I think but mexican post is trash
madgefan Posted August 10, 2019 Posted August 10, 2019 4 hours ago, ricardoanaya1102 said: Was it tracked or standard like mine? I was refunded as well but it was supposedly shipped but it’s taking waaay too long and I see you’re located in Chile. I’m in Mexico which is a little closer I think but mexican post is trash It wasn't tracked and I believe that's the reason these purchases are taking so long to get to the buyers. I don't think the store even offered me the option to pay more money to get it here safe and sound and #SOON. I don't understand why... They wouldn't be losing money over the uncertainty of their business which impacts customers' satisfaction! It's not very smart of them, is it? Anyway, I suggest that you wait a few more days because it might arrive. I had lost any hope over this matter but I got lucky. Thanks Madonna!
AmericanLife95825 Posted August 15, 2019 Posted August 15, 2019 Ok my cassette arrived today! So random I don’t even own a tape player haha! It’s really cool.
ricardoanaya1102 Posted August 15, 2019 Posted August 15, 2019 Just received a bundle but with no lithograph/manifesto. It was opened by stupid mexican customs so I don’t know whether they stole it or it was never there. I can’t contact them cause I’ve already been refunded. Anyone else received it like this? I got the bracelet on an envelope weeks ago.
Kurt420 Posted August 19, 2019 Posted August 19, 2019 It's tragic reading people STILL haven't received or are just receiving items now.......over 2 months after album release. There's just no excuse. They should just close up shop at this point, seriously or hand it over to someone else that gives a f*ck. They had ONE job!! I ended up getting all of my stuff but still, never again!!!
cocolattee Posted August 19, 2019 Posted August 19, 2019 1 hour ago, Kurt420 said: It's tragic reading people STILL haven't received or are just receiving items now.......over 2 months after album release. There's just no excuse. They should just close up shop at this point, seriously or hand it over to someone else that gives a f*ck. They had ONE job!! I ended up getting all of my stuff but still, never again!!! agreed, never again
Flip The Switch Posted August 20, 2019 Posted August 20, 2019 20 hours ago, Kurt420 said: It's tragic reading people STILL haven't received or are just receiving items now.......over 2 months after album release. There's just no excuse. They should just close up shop at this point, seriously or hand it over to someone else that gives a f*ck. They had ONE job!! I ended up getting all of my stuff but still, never again!!! I was lucky and cancelled a few items just in time and got my refund. It is pathetic in all levels.
Genevieve Vavance Posted August 20, 2019 Posted August 20, 2019 I just read through all the posts here this thread is funny and sad at the same time her 'team' really sucks
Shaun Posted August 22, 2019 Posted August 22, 2019 6 hours ago, alquemist said: you will never believe what I got today GORGEOUS!!
dylanciccone_ Posted August 23, 2019 Posted August 23, 2019 It's better for her to set up Pop Up shops in certain big cities or better customer service for her online store because the horror stories from people getting their stuff months late.
Creepy Insane Person Posted August 25, 2019 Posted August 25, 2019 So far got the following: Madame X - Australian Standard CD Madame X - US Target Exclusive CD Madame X - EU 2xCD Special Edition Madame X - Black LP Madame X - Deluxe Cassette
ricardoanaya1102 Posted August 26, 2019 Posted August 26, 2019 7 hours ago, ibizaboi24 said: Still waiting for the pride record.... Still waiting for the Medellin Tee...
Greeny Posted August 26, 2019 Posted August 26, 2019 On 8/6/2019 at 3:11 AM, tuckeye said: lets see the receipt. maybe peeps can help you One month passed....they did refund my shipping cost....however, I received only the "freedom fighter" bracelet and nothing else!! I'm going to write another email to them today to complain about this
Greeny Posted October 9, 2019 Posted October 9, 2019 On 7/10/2019 at 2:34 PM, cocolattee said: I got my second bundle yesterday and the tshirt looks NOTHING like the one on her website... I really wanna ask for a refund just got my bundle after almost 6 moths.... Same shirt as yours and my eyepatch is still missing nowhere to be found what a terrible service
holaesjose Posted October 9, 2019 Posted October 9, 2019 My clear vinyl bundle was shipped on August 1 and still hasn't arrived. At this point I've accepted it probably will never get here so got a full refund. It's a shame because I was planning on getting some tour merchandise from the website but after this I'm not so sure anymore.
Kelmadfan Posted October 9, 2019 Posted October 9, 2019 Ordering from Madonna’s store is the worst. Been dealing with them since early 2000’s and I’d give them a 50% accuracy rate. It’s never been known for great service. There was a link for another mail order place which had similar merchandise—still licensed, etc.
sul8323 Posted October 9, 2019 Posted October 9, 2019 6 hours ago, Kelmadfan said: Ordering from Madonna’s store is the worst. Been dealing with them since early 2000’s and I’d give them a 50% accuracy rate. It’s never been known for great service. There was a link for another mail order place which had similar merchandise—still licensed, etc. Madonna's kids do the best that they can. Haha
Kelmadfan Posted October 9, 2019 Posted October 9, 2019 40 minutes ago, sul8323 said: Madonna's kids do the best that they can. Haha I’d bet they’d do a better job.
sul8323 Posted October 9, 2019 Posted October 9, 2019 44 minutes ago, Kelmadfan said: I’d bet they’d do a better job. True... they are smarties.
cocolattee Posted October 10, 2019 Posted October 10, 2019 On 10/9/2019 at 7:53 AM, Greeny said: just got my bundle after almost 6 moths.... Same shirt as yours and my eyepatch is still missing nowhere to be found what a terrible service I sent back that ugly tshirt and asked them to replace it with the one from the other bundle, I got after 3 weeks and it looks a lot better
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