Greeny 0 Posted October 11, 2019 Share Posted October 11, 2019 8 hours ago, cocolattee said: I sent back that ugly tshirt and asked them to replace it with the one from the other bundle, I got after 3 weeks and it looks a lot better I asked for a refund for that ugly shirt, here's what they replied: "I apologize, this is the shirt we received from the vendor. Unfortunately sometimes the stock photos we receive do not match 100% but are typically pretty close to the finished product. I can offer you 20% refund off this item." Link to post Share on other sites
cocolattee 0 Posted October 11, 2019 Share Posted October 11, 2019 14 hours ago, Greeny said: I asked for a refund for that ugly shirt, here's what they replied: "I apologize, this is the shirt we received from the vendor. Unfortunately sometimes the stock photos we receive do not match 100% but are typically pretty close to the finished product. I can offer you 20% refund off this item." pretty close to the finished product? in what universe? Link to post Share on other sites
Greeny 0 Posted October 12, 2019 Share Posted October 12, 2019 8 hours ago, cocolattee said: pretty close to the finished product? in what universe? Madonna universe maybe Link to post Share on other sites
dylanciccone_ 0 Posted October 13, 2019 Share Posted October 13, 2019 On 10/10/2019 at 1:23 PM, cocolattee said: I sent back that ugly tshirt and asked them to replace it with the one from the other bundle, I got after 3 weeks and it looks a lot better The shirt literally staring at your phone. "Is that a phone I see on during my concert?" Link to post Share on other sites
ibizaboi24 0 Posted October 14, 2019 Share Posted October 14, 2019 On 10/12/2019 at 8:06 PM, dylanciccone_ said: The shirt literally staring at your phone. "Is that a phone I see on during my concert?" Ha!!! Great call out! Link to post Share on other sites
cocolattee 0 Posted October 14, 2019 Share Posted October 14, 2019 On 12 ottobre 2019 at 5:06 PM, dylanciccone_ said: The shirt literally staring at your phone. "Is that a phone I see on during my concert?" omg Link to post Share on other sites
madgefan 0 Posted November 14, 2019 Share Posted November 14, 2019 Guess what! I finally got the deluxe cassette I ordered back in April when the Medellin single was released. The parcel was marked as shipped on June 10 but I didn't receive it til November 12. Either the online store is crappy as hell or my local post office sucks big time. I vote for both lmao At least I got a full refund in August Link to post Share on other sites
holaesjose 0 Posted November 14, 2019 Share Posted November 14, 2019 48 minutes ago, madgefan said: Guess what! I finally got the deluxe cassette I ordered back in April when the Medellin single was released. The parcel was marked as shipped on June 10 but I didn't receive it til November 12. Either the online store is crappy as hell or my local post office sucks big time. I vote for both lmao At least I got a full refund in August That makes me wonder if I'll ever get my vinyl + t-shirt bundle that was shipped back in August Link to post Share on other sites
horn 0 Posted November 18, 2019 Share Posted November 18, 2019 On 11/14/2019 at 8:45 AM, madgefan said: Guess what! I finally got the deluxe cassette I ordered back in April when the Medellin single was released. The parcel was marked as shipped on June 10 but I didn't receive it til November 12. Either the online store is crappy as hell or my local post office sucks big time. I vote for both lmao At least I got a full refund in August I wonder who runs her store? A bunch of sloths? Link to post Share on other sites
holaesjose 0 Posted December 3, 2019 Share Posted December 3, 2019 So I was wondering...is the UK store better when it comes to shipping orders and customer service? My experience with the US store has been a complete disaster and after two attempts and still no merch I am ready to ask for a refund and never ever order from them again. Link to post Share on other sites
horn 0 Posted December 3, 2019 Share Posted December 3, 2019 Yes, UK store is much better. Link to post Share on other sites
jonski43 0 Posted December 3, 2019 Share Posted December 3, 2019 6 hours ago, holaesjose said: So I was wondering...is the UK store better when it comes to shipping orders and customer service? My experience with the US store has been a complete disaster and after two attempts and still no merch I am ready to ask for a refund and never ever order from them again. Yes, all mine was fine and on time. Link to post Share on other sites
holaesjose 0 Posted December 4, 2019 Share Posted December 4, 2019 Thank you for the quick replies! Link to post Share on other sites
nightcutter 0 Posted December 6, 2019 Share Posted December 6, 2019 On 12/3/2019 at 2:16 PM, horn said: Yes, UK store is much better. Still shit though. It took over two weeks to ship my standard cd in July and only after I emailed them. They sent me my confirmation email last month! Link to post Share on other sites
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